For unwanted non customised goods purchased via the website you have 21 days to return them. Email email@example.com with the reason for the return and we will send you a returns number. Once we have received back the goods in the original condition will we issue a refund via the original payment method.
For faulty goods each manufacturer has a different warranty period and proceedure, please contact firstname.lastname@example.org for further information.
For customised goods like bespoke framesets, once the order has been placed these items cannot be cancelled. Please note, customised items cannot be bought via the website.