Comtat was a name we came up with after a fabulous 2 weeks cycling in Provence. We stayed on the outskirts of Serignan Du Comtat as a base to cycle up and around the iconic Mont Ventoux. The correct pronounciation is ‘Com ta’. We fell in love with cycling in Comtat so why not name our bikes and business after this beautiful part of the World.
To create and sell the finest handmade bikes, components and accessories and to do it with style and a smile.
The opposite of Mass production
When we sat down and talked about what we wanted from our new range of carbon frames, we decided that it was impossible to tick all the boxes if we continued with manufacturing in the Far East. We wanted the best craftsmanship, the best materials, and options for made to measure. Above all we wanted our bikes to be built with passion. Ticking all these boxes while maintaining our reputation for great value for money has been a difficult task but we achieved this. We didn’t just want to know which factory was building our bikes but we wanted to meet and be on first name terms with the frame builders, the painters etc.. The results have been outstanding and we will happily talk to you why we think we are offering some of the best carbon road bikes on the market. That’s a big statement to make but that’s how much we rate our bikes.
How to order
Just add the goods you require to the basket and then checkout on the website, we take all major credit and debit cards. We do not take Amex payments, paypal or any type of cycle to work vouchers.
Shipping charge to UK Customers
We do not charge for postage or shipping in the UK if your order is over £100.
Generally we despatch all orders placed within 24 hours and either on a 1st class signed service or via parcelforce. For complete groupset orders please allow 2-3 working days to reach you. Complete bikes may take up to 14 days to custom build and despatch.
Shipping Charges for International Customers
To find out shipping charges to your part of the World, just add to the basket the items you require before you need to enter your payment details. If you feel the shipping charges are too high then please let us know and we will try and find a cheaper way to ship your goods.
We spend a lot of time ensuring our prices are competitive, if you feel that they are not then please let us know.
If you wish to return an item please email email@example.com with your request. Do not send to our PO Box address and do not send anything back without a returns authorisation.
Customer Service /Sales hotline
If you wish to speak to someone about our service or product then you can call our phone line 0845 299 6103, occasionally this line may be busy but please leave a message with your name and number and we will get back to you as soon as we can. The phone lines are open 9am -5pm, Mon –Fri. Alternatively you can email firstname.lastname@example.org
Yes go to the contact us page and ask for a call back and with a convenient time and number to do so.
Yes, we have a small showroom:
2-8 Scrutton Street
Ground Floor (part of Energy Lab)
All 2012 carbon frames and forks are 100% hand made in Italy. Complete bikes are built to order in London.
We are confident about our products so we will give you a 3-year warranty against failure and defects from the date of purchase. (This applies to 2011 -2012 Italian made frames and forks only). See terms and conditions.
You have 14 days to return the bike in the condition it was sent to you i.e. carefully packaged and in an un-ridden and perfect condition. We will refund the full amount including the carriage charge. Please note this doesn’t apply to bikes configured and built in the Comtat Creator™ as these bikes are custom built to your own specifications.
I’m afraid we do not participate in any cycle to work schemes.
Expect to see a 10% differential either way.
Please allow 14 days for delivery for a custom built complete bike.
This probably means it’s temporarily out of stock but please contact us and we can confirm this and let you know when it will be back in stock.
Go to our fitting page and follow the instructions. If you don’t have time to do this then you can measure your existing bike and compare with our sizing charts on the frame pages or contact us for advice.
Once you have selected all the components and gone through the payment pages, a Comtat bike specialist will contact you within 24 hours to go through the finer details like crank length, gear ratio’s, bar tape, saddle colouring.